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Pryme Technologies Solutions
Pryme Technologies offers various solutions across all sectors of business. Ranging from 2,000 to 20,000 square foot custom pods for private secure colocation, SCIF pods for ultra-secure colocation and governmental usage, single rack colocation, and custom solutions of various configurations and availability models.
Acceptable Use Policy
Last Modified 2009/8/14
A. General
Pryme Technologies LLC and its affiliates ("Pryme") provides to users a variety of information technology related products and services, including such service as internet access, content delivery services, various electronic mail (email) packages and services, world wide web hosting arrangements, voice and other data, online, internet-related and network services (each, a .Service. and collectively the .Services.).
This Acceptable Use Policy ("AUP") defines the Acceptable Use of the Services with a view of ensuring the integrity, security, reliability and privacy of Pryme.s network, systems, products, services, server hosting facilities and data contained therein (collectively, the "Pryme Infrastructure"). All users of the Pryme Infrastructure are required to comply with this policy and all applicable laws and regulations in full, in addition to all terms and conditions of applicable agreements, and any additional policies that may be applicable to a specific service offered by Pryme, as well as for providing assistance to Pryme in investigating and resolving any issue. Customers of Pryme are responsible for immediately reporting to Pryme any issue that could compromise the stability, service or security of any user or system connected to the Pryme Infrastructure.
All users of the Pryme Infrastructure are solely responsible for the content and messages that they post, distribute or otherwise make available using the Pryme Infrastructure and Services. Pryme encourages its Customers to self-rate their websites using a major rating agency such as the Internet Content Rating Association (ICRA) (http://www.icra.org)
Users of the Pryme Infrastructure are encouraged to review this AUP often for changes or new information. Please send questions, comments, or complaints regarding this AUP to: help@ptptech.com
For the purposes of this policy, a Customer is defined as any party who purchases a Service from Pryme
ANY INDIRECT OR ATTEMPTED VIOLATION OF THIS POLICY BY OR ON BEHALF OF A CUSTOMER OR A CUSTOMER'S END USER, AND ANY ACTUAL OR ATTEMPTED VIOLATION BY A THIRD PARTY ON BEHALF OF A CUSTOMER OR A CUSTOMER.S END USER, SHALL BE CONSIDERED A VIOLATION OF THE POLICY BY SUCH CUSTOMER OR CUSTOMER.S END USER AND CUSTOMER SHALL BE HELD DIRECTLY ACCOUNTABLE THEREFORE.
B. Prohibited Activities
It is contrary to Pryme policy for any of its Customers or other user(s) of a Service to effect or participate in any of the activities listed below (whether actual or attempted and whether directly or indirectly) through a Service. Each of the below practices (each, a .Prohibited Activity.) constitutes abuse of Pryme. Services, the Pryme Infrastructure and facilities and/or interferes with other Service users. Accordingly, the below practices are prohibited:
1. Email Abuse
A. Users are prohibited from engaging in improper use or distribution of electronic mail ("e-mail"). Users are strictly prohibited from engaging in any of the following activities:
B. Mass or commercial email may be sent only to recipients who have expressly requested receipt of such e-mails, by the sending of an email request to the person performing the mass or commercial mailings. This exchanging of requests, acknowledgements, and final confirmations (commonly referred to as a "verifiable opt-in" process) must be adhered to in its entirety for any mass or commercial email to be considered "solicited" by Pryme.
C. Users that send mass or commercial e-mail are required to maintain complete and accurate records of all e-mail subscription requests, specifically including the email and associated headers sent by every subscriber, and to immediately provide Pryme with such records upon request of Pryme. Subscriptions that do not have a specific recipient generated email request associated with them are invalid, and are strictly prohibited.
D. In the absence of positive, verifiable proof to the contrary, Pryme considers complaints by recipients of e-mails to be de-facto proof that the recipient did not subscribe or otherwise request the e- mail(s) about which a complaint was generated.
2. Usenet (also known as Netnews or Newsgroups) Abuse
A. Pryme recommends that users not post to any newsgroup until they have familiarized themselves with the subjects, established guidelines, and restrictions of such newsgroups. All Usenet guidelines and restrictions are incorporated herein by reference, and users of Pryme networks agree to adhere to such guidelines unconditionally.
B. Without limitation of the foregoing, it is strictly prohibited to engage in any of the following activities:
C. The legitimacy of a given post or cancellation is generally determined by the official newsgroup or mailing-list moderator, therefore, Pryme usually defers to their judgment on these issues, however, Pryme retains the exclusive right to make these determinations.
3. Other Forms of Abuse
A. Violating a law or regulation (including, but not limited to, libel, slander, invasion of privacy, harassment, obscenity, child pornography, terrorist activity, export laws and regulations, and infringement or misappropriation of another party.s copyrights, trademarks, patents, trade secrets or other intellectual property rights);
B. Threatening the integrity and/or security of any network or computer system including, but not limited to, Denial of Service Attacks (whether intentionally or through neglect, of any other user, host, or network), transmission of worms, viruses and other malicious codes and accessing any device or data without proper authorization;
C. Injecting, intentionally or negligently, false or unauthorized network control data into Pryme networks, for instance in the form of incorrect routing or DNS information.
D. Attempting to use the Service in such a manner so as to avoid incurring charges for or otherwise being required to pay for such usage;
E. Otherwise degrading or interfering with other users. use of a Service;
F. Breaching a third party non-disclosure agreement or other obligation of confidentiality;
G. Violating generally accepted standards of Internet usage, which are published from time to time by the Internet Engineering Task Force (http://www.ietf.org), including, but not limited to, web page defacement, port and network scanning, and unauthorized system penetrations. Pryme reserves the right, in its sole discretion, to make a determination whether any particular conduct violates such norms and expectations;
H. Violating public policy or an international norm;
I. Violating the acceptable use policy(s) of a network to which a Customer connects; or
J. Engaging in any of the activities listed in B1, 2, 3 above by using another provider.s service, by channeling the activity through a Pryme account, remailer, or otherwise through a Service.
C. Customer Duties and Reporting Obligations
Each Customer is responsible for providing assistance to Pryme in investigating and resolving any issue, as Pryme may request from time to time.
Customers of Pryme are responsible for immediately reporting to Pryme any issue which could compromise the stability, service or security of any user or system connected to Pryme networks.
Should a user's system be exploited by unauthorized persons, the user is responsible for both reporting the violation (where applicable), and then fixing the exploited system.
The prevention of "unintentional attacks", such as infection and subsequent propagation of computer viruses, is the responsibility of every user. Anti-virus software should be installed on every system which connects to Pryme networks.
Users are responsible for protecting their password and for any authorized or unauthorized use made of their password. Customer will not use or permit anyone to use Pryme. Service to guess passwords or access other systems or networks without written authorization. In the event a network or network device becomes compromised, Pryme will assist in the tracking and/or expulsion of said offender on the network level to the extent Pryme finds reasonable, at its sole and absolute discretion.
D. Pryme Rights and Remedies
Pryme may suspend and/or terminate, without liability, a Customer.s Service at any time for any failure of Customer, its representatives or its users to comply with this policy or for engaging (or permitting others to engage) in a Prohibited Activity (as determined by Pryme, in its reasonable discretion).
Pryme may deny all traffic from known IP address blocks that support indiscriminate port scanning programs or other unlawful activity, for the purpose of preserving Customer.s system and network resources.
Pryme reserves the right to charge the Customer and Customer agrees to pay to Pryme any and all third party costs, fines, fees or levies Pryme incurs as a result of Customer or an end user engaging in a Prohibited Act.
Pryme reserves the right to, where feasible, implement technical mechanisms to prevent a Prohibited Activity. Nothing in this Acceptable Use Policy limits Pryme. rights and remedies (available at law or in equity) in any way with respect to any Prohibited Activity.
E. Configuration
All systems which are connected to the Pryme Infrastructure shall be configured in accordance with industry standards, applicable laws and regulations, specifically to conform with approved .Request For Comments. standards documents which are published from time to time by the Internet Engineering Task Force (http://ietf.org) and shall be kept up to current patch levels as set by the vendor. Systems connected to the Pryme Infrastructure shall not be configured in any way that obscures system-identity information.
F. Access to Internet Data Centers
For Customers accessing Internet Data Centers (IDCs), in addition to, and to the extent not in conflict with, the rules of the individual IDC, only those individuals identified in writing by Pryme or by Customer on the Customer Registration Form (Authorized Personnel) may access the IDCs. Customer shall deliver prior written notice to Pryme of any changes to the Customer Registration Form and the list of Authorized Personnel. Customer and its representatives shall not allow any unauthorized persons to have access to or enter any IDC. Customer and its representatives may only access that portion of an IDC made available by Pryme to Customer for the placement of Customer's equipment and use of the IDC Services (the Customer Area), unless otherwise approved and accompanied by an authorized Pryme representative.
G. Use of Internet Data Center Facility
Conduct at Internet Data Centers. For Customers accessing IDCs, in addition to, and to the extent not in conflict with, the rules of the individual IDC, Customer and its representatives agree to adhere to and abide by all security and safety measures established by Pryme and set forth in the Customer Guide provided by Pryme to Customer.
Customer and its representatives shall also not do or participate in any of the following:
Prohibited Items. For Customers accessing IDCs, in addition to, and to the extent not in conflict with, the rules of the individual IDC, Customer and its representatives shall keep each Customer Area clean, free and clear of debris and refuse. Customer shall not, except as otherwise agreed to in writing by Pryme, (1) place any computer hardware or other equipment in the Customer Area that has not been identified in writing to Pryme; (2) store any paper products or other combustible materials of any kind in the Customer Area (other than equipment manuals); and (3) bring any Prohibited Materials (as defined below) into any IDC. Prohibited Materials shall include, but not be limited to, the following and any similar items:
I. Modification of This Policy
Pryme reserves the right to change this policy from time to time.
